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chat.northwind.com
#support
MOSFJL+9
MO
Maya Ortiz

Acme says their exports have been failing since Tuesday. Has anyone seen this before?

A
Triage AI

Yes, three times since March. Same cause each time, and the fix takes about a minute. I have opened a ticket and replied to Acme with the steps.

🎯 4👏 2
SF
Sam Field

Confirmed fixed. Thanks, Triage.

2 replies
Jules is typing
Message #support

Channels

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Threads

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Search

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AI employees

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Introducing AI employees

Hire an agent the way you would hire a person.

Give it a name, tell it what the job is, and put it in the channels where that job happens. It answers where your team is already talking, and it is always marked as AI.

  • Answers support questions
  • Knows the policy handbook
  • Writes the evening digest
  • Collects the standup
JL

@Triage what did we promise Acme about the export bug?

A

A fix by Friday, in Maya's message on 14 July. It shipped Wednesday, so we are a day ahead.

Ownership

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Hire twenty people next quarter and the chat bill does not move.

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Export the whole workspace whenever you like. We would rather earn the next year.

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on a real deploy.

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