A place for the whole conversation.
Channels, threads, direct messages and searchable history. Keep the decisions and details where the team can find them.
ASAll the launch notes are here.# customer-launch
4 replies · everyone caught up
Too many tools.
One place to work.
Stop chasing conversations in chat, customers in spreadsheets and tasks in another app. Aspen brings them together, so your team knows what’s happening and what to do next.
Built for your team. Run on your infrastructure.
Search your workspace ⌘ KNorthstar workspace
# customer-launch
Tuesday, 9:41 AM
Customer work
3 customersEvery next step, in view.
Oak & CoAlex Santos · Launch plan due Friday
OnboardingFieldworkJamie Lee · Review proposal
ProposalStudio WestMorgan Reed · Arrange introduction
DiscoveryCustom fields. Clear owners. Grid or board view.
Oak & Co · Launch
Make the next step clear.
Confirm the launch scopeJamie Lee
DonePrepare the launch planAlex Santos
FridaySchedule the kickoffMorgan Reed
ThursdayOwners and due dates, alongside the conversation.
Illustrative workspace · fictional teamExplore conversation, customers and tasks
ConversationsCustomer workTasks & projectsAI teammatesYour integrations
Made for the whole workday.
From the first conversation to the final delivery, keep your people, information and next steps close together.
Customers beyond a spreadsheet.
Track customer work with custom fields, owners and board views. Give the pipeline a place beside the conversations that move it.
Discovery 1
Studio WestIntroduction
Onboarding 1
Oak & CoLaunch plan
Know who’s doing what.
Give tasks an owner and a due date. Plan in a list or calendar, share responsibilities and keep the next step beside the conversation.
✓
Launch plan readyAlex Santos · Friday
ASA clearer view of the business.
Build dashboards over your CRM data. Save the questions that matter and share a view your team can come back to.
Customer pipeline Example view
Make room for real conversation.
Keep meetings in view with Google Calendar. Start a call when a quick conversation will move things along.
12Thursday
Customer kickoff10:30 · Jamie, Alex + 2 Team call
Keep the useful stuff close.
Share files, write channel notes, search history and save messages for later. Keep the details accessible to the people doing the work.
Launch brief.pdfShared in #customer-launch
Team playbookChannel notes
A little more
superpower
for everyone.
Ask a question where the work happens. Get help from an assistant that can use your workspace context, or configure agents for the jobs your team does again and again.
Permissions that follow the person Tools and approvals you configure Budgets and run history in view
See AI in AspenOptional by design. Choose your provider and enable what helps.
Your launch assistantIn #customer-launch
ExampleJL
Catch me up on the launch. What still needs attention?
The scope is agreed. Two things are still in progress:
✓Launch scope confirmedJamie · Complete
Prepare the launch planAlex · Due Friday
Arrange the kickoffMorgan · Due Thursday
# customer-launch2 source messages
Helpful, with boundaries.
You choose the tools an agent can use and which actions need approval.
Illustrative conversation with fictional work. Features depend on the configured model and tools.
Plays well with
the tools you love.
Bring connected services into your workflow. Aspen supports account connections for GitHub, Linear, Notion and HubSpot, plus Google Calendar for meetings.
Available with the relevant integration configured. Access follows the connected account and its permissions.
GitHubRepositories & issues
LinearIssues & projects
NotionPages & knowledge
HubSpotCustomer context
Google CalendarYour meetings, in viewThe control
stays with you.
For teams that want a shared place to work, and a say in how it runs.
Discuss your setupRun it on your infrastructure
Self-host Aspen with your own database and file storage. Set up the deployment, backups and access for your company.
Keep a way out
Workspace exports and restore tools are part of the system. Your history should remain useful beyond a single tool.
Set the right boundaries
Control roles, private channels, guests and optional features. Use the admin console and audit log to keep the workspace accountable.
Start your next chapter.
Bring the history along.
A fresh workspace doesn’t have to mean starting from zero. Bring the conversations that matter, review who’s who, and give your team a familiar place to begin.
Let’s plan your move
Slack
Bring channel conversations from your Slack export.
Turn exported group chats into separate private channels.
Aspen backups
Restore your workspace from an Aspen backup.
Preview conversation imports before you commit. Supported text history comes across; attachment references are reported, and original media files stay in the source.
Good questions.
What can our team do in Aspen?
Talk in channels, threads and direct messages; manage customer work in CRM grids and boards; assign tasks; build dashboards; share files and notes; and keep meetings in view. Add assistants, agents and integrations when useful. Optional features can be enabled to suit the team.
How are assistants and agents different?
An assistant helps when someone asks a question or needs a hand. Configurable agents can work in channels with selected tools, triggers and schedules. Administrators control their setup, budgets and approval requirements. AI requires a configured model provider; the rest of the workspace works without it.
Can we keep using our existing tools?
Yes. Aspen supports connections for GitHub, Linear, Notion and HubSpot, and Google Calendar for meetings. Each integration needs setup and the appropriate account permissions. The walkthrough can cover exactly which connections and actions fit your workflow.
Can AI see private company information?
AI features use the workspace context and tools their permissions allow, rather than granting everyone access to everything. Data used in an AI request can be sent to your configured model provider. Choose that provider and the enabled tools to match your company’s requirements.
Who runs the workspace and controls the data?
Aspen runs on infrastructure you control, with your database and file storage. Someone needs to manage hosting, updates, backups and sign-in setup. Configure HTTPS and storage encryption for your deployment. Aspen is not end-to-end encrypted; server features such as search need access to stored content.
How do we move from another workspace?
Start with exported files. Slack offers a conversations-only path and a fuller workspace-import mode. WhatsApp group transcripts can become separate private channels, with historical authors reviewed before import. Supported text comes across; media is not copied, and the preview reports recognized attachment references. Aspen backups have their own restore path.
What does it cost to get started?
Request a walkthrough to discuss the current offer, deployment, setup and support for your team. We’ll cover the features and integrations you need, so you can evaluate the complete setup before deciding.
Let’s see your team
in Aspen.
A walkthrough built around the way your company works. Explore the workspace, choose your features, and talk through setup and pricing.
Your team’s workflow Aspen in action Your setup and next steps
Prefer to start by email?
Tell us a little about your team and what you want to improve.
Request my walkthroughOpens your email app. Send your request to hello@joinaspen.app.